Free trial and billing

Every workspace gets one 14-day free trial. No credit card required.

Quick paths

When your trial starts

Your trial starts when you select Enter workspace and finish setup later at the end of onboarding. It lasts 14 days.

• You don't add a payment method to start.
• Returning to onboarding, or finishing setup later, never restarts or extends the trial.
• Unfinished installation or verification doesn't delay the trial and doesn't block your workspace.

The banner in your workspace and Settings → Billing show how much time is left.

Choose a paid plan

You can choose a plan at any time:

1. Open Settings → Billing.
2. Select Choose a plan.
3. Pick a plan and monthly or annual billing, confirm your billing email, and continue to secure checkout.

Paying during your trial starts your paid plan right away. It does not start another trial.

When your trial ends

If your trial ends before you choose a plan, your workspace stays in place.

Still available:

• Incoming messages from your connected channels keep arriving and are saved.
• You can read conversations, requests, issues, and other saved data.
• You can manage billing and choose a plan.
• You can finish setup: onboarding, channel and integration settings, bot drafts, knowledge review, and dry previews.
• You can pause or archive a bot.

Paused until you choose a plan:

• Replies to customers.
• Creating or changing requests, issues, changelog releases, and conversation topics.
• Imports and history backfills.
• Live bot replies and bot actions, including actions already waiting to run.

After you pay

Full access returns as soon as payment is confirmed. Landed doesn't automatically reply to messages that arrived while your trial was over, and it doesn't repeat actions that already happened. Review those conversations in Inbox and reply where it helps.

Existing paid workspaces

Workspaces that already have a paid plan keep it. Manage the plan, payment method, and invoices from Settings → Billing → Manage billing.