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Subject: Segment tags

Dimitri Pavlov

dmitri@northgrid.com

Mar 19

From: dmitri@northgrid.com

Subject: Segment tags

Can I tag feedback by customer segment so we can prioritize enterprise requests?

Public mention

Richard Guerre

@richardguerre_

Love this, but mobile still feels slow when I open the dashboard. clip: https://x.com/richardguerre_

6 Replies14 Reposts89 Likes

r/SaaS

u/shipfaster

Founder

I can't find old feedback once newer posts push it down.

r/SaaS42 Upvotes11 Comments

Comment

Elise Tran

Head of Product

Search is good but I still miss relevant results for older customer requests.

How Landed works

From connecting a source to turning repeated feedback into clear tickets, each step is visual, fast, and easy to review.

Step 1

Connect your sources

Connect the Widget, Email Channels, meeting tools, CRM notes, and support channels so feedback starts flowing into one workspace.

Step 2

Ingest feedback automatically or with one quick trigger

Capture feedback directly from conversations. Use the Widget or Email Channels when context matters, and pull insights from recordings when the conversation happens live.

Recorder flow for capturing feedback from a conversation

Step 3

Prioritize from one shared inbox

Repeated customer feedback turns into clearer tickets so your team can review demand, understand the pattern, and decide what to build next.

Generated tickets list created from grouped quotes

All your feedback sources, one workspace

An endless wall of the tools your team already uses, from CRM notes and support tickets to community posts, knowledge base documents, and call transcripts.